Technical Insight
August offers Web-based support (Product Showcase)
August Technology has launched clickService, a Web-based technical support program that allows remote access to its wafer, die and bump inspection systems. Using the system, issues with software and hardware settings can be identified and corrected remotely by August service engineers, or interactively to assist the customer in resolving an issue. August s on-line program is available as part of a system warranty or can be purchased outside of warranty as a service contract option. Contact Claus Nielsen, August Technology Corporation, 4900 West 78th Street, Bloomington, MN 55435, USA Tel. +1 952 259 1613 Fax +1 952 820 0060 E-mail Claus.Nielsen@AugustTech.com
