EVG scoops awards in Customer Satisfaction Survey
17th consecutive year EVG listed among 'The Best' suppliers in VLSIresearch survey results
EV Group (EVG), a supplier of wafer bonding and lithography equipment for the MEMS, nanotechnology and semiconductor markets, has been voted by customers as one of the Ten Best Focused Suppliers of Chip Making Equipment and one of the 2019 The Best Suppliers of Fab Equipment in the 2019 VLSIresearch Customer Satisfaction Survey, increasing its score and ranking in both award segments compared to last year's listings.
EVG also received a Ranked 1st in Specialty Fab Equipment award again this year, marking the seventh year in a row that it has received all three customer satisfaction awards. For a third year in a row, EVG was also recognised as one of The Best Suppliers of Fab Equipment to Specialty Chip Makers - increasing its score and ranking in this award category as well.
The 10 Best, The Best, and Ranked 1st awards from the VLSIresearch Customer Satisfaction Survey provide special recognition to suppliers that are rated highest by their customers.
According to VLSIresearch, EVG earned its highest Ten Best rating ever this year, with customers rating the company best at partnering, recommend supplier, technical leadership, trust in supplier, and quality of results.
2019 marks the 17th consecutive year that EVG has been listed among The Best Suppliers of Fab Equipment, as well as the seventh year that EVG has achieved the number one spot as the highest ranked wafer bonder supplier.
Since VLSIresearch began including a fourth award category starting in 2017 for Suppliers to Foundation and Specialty Chip Makers, EVG has won awards in all four award categories.
"EV Group continues to increase its customer satisfaction over the years, with this year being its best year so far," according to G. Dan Hutcheson, VLSIresearch CEO and chairman. "The company's ongoing investments in technology invention, innovation and implementation, as well as in its customers, are the keys to its strong customer satisfaction performance. This is evident in the results of our survey, where EVG has consistently outperformed the largest equipment companies in its markets with a strong emphasis in partnering with customers. Excellent development partner, willingness to support "out-of-the-box" processes, excellent technical support, and responsiveness to customer needs are just a few of the stand-out comments that we received from EVG customers that participated in this year's survey."
"Throughout our nearly forty-year history, EV Group has dedicated itself to being first in exploring new process techniques that serve next-generation applications," stated Hermann Waltl, executive sales and customer support director at EV Group. "Yet, the true mark of our success has always been defined by the success of our customers, and we have invested significant resources over the years to ensure that we are always positioned to help enable our customers to successfully commercialize their new product ideas. We are honoured to once again receive these VLSIresearch customer satisfaction awards, which recognise the effort we put into making our customers our highest priority."
