News Article
JDSU receives 2011 customer value enhancement award
It is the second year in a row that JDSU has been honoured with the award.
JDSU has been honoured with Frost & Sullivan’s 2011 Global Customer Value Enhancement Award for helping service providers deliver high-quality broadband services.
The award recognises JDSU’s market-leading xDSL test solutions used by service providers worldwide to speed the cost-effective deployment of a key technology used to support rapidly growing volumes of video and other high-bandwidth traffic.
“JDSU is renowned for its expertise in developing innovative test solutions by closely collaborating with its customers,” said Srihari Padmanabhan, Senior Research Analyst, Frost & Sullivan. “This close collaboration results in broadband test solutions that deliver tangible value, including reduced network expenses, improved quality and more loyal subscribers.”
Frost & Sullivan noted that JDSU has a range of xDSL test equipment used to help field technicians pinpoint issues quickly and accurately before they affect subscribers. JDSU's test solutions are capable of testing multiple services in a premise, instead of testing a single service at a time which can sometimes lead to missed critical interaction issues in limited bandwidth environments.
JDSU addresses the global xDSL test equipment market with the JDSU SmartClass , HST, MTS/ TBERD, and QT probe product lines.
The Frost & Sullivan Customer Value Enhancement Award recognises the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products.
