News Article
GigOptix now ISO 9001:2008 certified
The firm says this marks the integration of its various teams, including ChipX and Endwave subsidiaries, under a single Quality Management System.
GigOptix, a fabless supplier of semiconductor and optical components that enable high-speed information streaming, has achieved the International Organisation for Standardisations' (ISO) 9001:2008 certification, for its corporate headquarters located in San Jose, California.
The firm says this demonstrates and organisation's commitment to quality-of-service standards. The voluntary certification assures customers of GigOptix's adherence to documented processes and procedures that ensure continued and ongoing improvements in delivering high-quality product and outstanding customer satisfaction.
Julie Tipton, Senior Vice President of Operations at GigOptix stated, "While our international office in Zurich, Switzerland plus our ChipX and Endwave subsidiaries have been certified for some time, this milestone marks the integration of our various teams under a single Quality Management System. Achieving ISO certification is a cornerstone of our focus on delivering quality products to our customers and a platform for driving constant improvement in our processes to ensure customer satisfaction so that we can continue our rapid growth. "
The ISO 9001:2008 standard specifies Quality Management System (QMS) requirements focused on an organisation's ability to meet and improve upon product quality requirements and customer satisfaction. As part of the certification process, GigOptix established a new QMS to ensure the continued its longstanding commitment to high-quality and high-reliability products.
By identifying areas for improvement, creating recommendations to resolve identified gaps, and executing against these recommendations, GigOptix is ensuring that it has the global processes necessary to consistently improve product quality on a regular, quantifiable, and demonstrable basis.