News Article
Edwards to open new US service centre to boost growth
The new Ohio centre will support remanufacturing and repair methodology. It will also expand the firm's product repair capability
Edwards Limited, a manufacturer of sophisticated vacuum products and abatement systems, is to open its new vacuum and abatement Service Centre in Glenwillow, Ohio.
The company's products are used in many applications including the MOCVD growth of III-V and III-nitride semiconductors.
This state-of-the-art centre will replace its current remanufacturing hub in Strongsville, and will include Edwards’ latest remanufacturing and repair methodology as well as expanded product repair capability.
“This is not simply a relocation,” comments Stephen Abate, the Americas Service Director at Edwards. “We have reached the capacity of our Strongsville centre and, in looking to the future, are eager to expand and improve our operations in Ohio.”
The Glenwillow site has been designed to upgrade to the latest service processes and global best operating practices and will allow Edwards’ service teams to better support its customers in the United States.
Overall, the new service hub will facilitate the lean manufacturing standards that Edwards holds itself to around the world. New training facilities will provide a forum for hub staff, field service engineers and customers to benefit from hands-on instruction. Brand new equipment and a streamlined layout will improve efficiency. The combination of increased capacity and upgraded technology will support Edwards’ planned future growth and additional product lines.
“This centre is a statement of our commitment to our wide customer base,” adds Abate. “As our business grows, we need to respond to increasing service demands from our customers in the general industrial sectors, research and development labs, chemical process industries and the semiconductor industry. This move-up will allow us to do just that and we look forward to providing even better service in 2014 and beyond.”
The new centre will begin operation on April 25th, 2014.
The company's products are used in many applications including the MOCVD growth of III-V and III-nitride semiconductors.
This state-of-the-art centre will replace its current remanufacturing hub in Strongsville, and will include Edwards’ latest remanufacturing and repair methodology as well as expanded product repair capability.
“This is not simply a relocation,” comments Stephen Abate, the Americas Service Director at Edwards. “We have reached the capacity of our Strongsville centre and, in looking to the future, are eager to expand and improve our operations in Ohio.”
The Glenwillow site has been designed to upgrade to the latest service processes and global best operating practices and will allow Edwards’ service teams to better support its customers in the United States.
Overall, the new service hub will facilitate the lean manufacturing standards that Edwards holds itself to around the world. New training facilities will provide a forum for hub staff, field service engineers and customers to benefit from hands-on instruction. Brand new equipment and a streamlined layout will improve efficiency. The combination of increased capacity and upgraded technology will support Edwards’ planned future growth and additional product lines.
“This centre is a statement of our commitment to our wide customer base,” adds Abate. “As our business grows, we need to respond to increasing service demands from our customers in the general industrial sectors, research and development labs, chemical process industries and the semiconductor industry. This move-up will allow us to do just that and we look forward to providing even better service in 2014 and beyond.”
The new centre will begin operation on April 25th, 2014.
